Software Delivery Methodology Training

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Client Industry
Government

Context
This government agency recently developed a new business process to improve the way software is designed and delivered. Project staff needed to be trained in the new process.

Brief
Articulate was engaged to take responsibility for training end-to-end, from strategy and planning to course design and delivery.

Outcomes

• All staff engaged in the new business process
• Senior Managers once cynical of active learning are now advocating it
• Project staff engaged and actively supporting the new process
• Training designed on time and on schedule
  

Approach
Due to the highly complex nature of the content, Articulate collaborated extensively with subject matter experts and used course pilots to test and approve course content and approach. Delivery was face to face, activity based group training.

Deliverables

• Training Strategy
• Training Plan
• Training Schedule
• Facilitator Kit
• Guide
• Presentation
• Activity pack
• Participant Kit
• Guide
• Activities
• Handouts
• Process Overview
• Quick Reference Cards

Scale

• 30 participants
• 8 courses
• 1 location